Privacy Policy

1. Introduction

Atlanta Fence Installers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website atlantafenceinstallers.com or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Referral Marketing Disclosure

3. Information We Collect

3.1 Personal Information

We may collect the following personal information when you:

• Submit a quote request form
• Contact us via phone or email
• Subscribe to our newsletter or communications

Information collected may include:

• Full name
• Phone number
• Email address
• Street address and ZIP code
• Service location details
• Project description and requirements
• Preferred contact method and times

3.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Date and time of visit
• Geographic location (city/state level)

3.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Understand how you use our website
• Improve website functionality and user experience
• Track advertising campaign performance
• Analyze website traffic and trends

4. How We Use Your Information

We use the information we collect to:

• Provide Services: Connect you with qualified fence installation contractors
• Process Requests: Respond to your quote requests and inquiries
• Communication: Send you service updates, confirmations, and follow-ups
• Marketing: Send promotional emails about our services (with your consent)
• Improve Services: Analyze usage patterns to enhance our website and offerings
• Legal Compliance: Comply with applicable laws and regulations
• Fraud Prevention: Detect and prevent fraudulent activity

5. How We Share Your Information

5.1 Service Providers (Contractors)

Your information will be shared with licensed fence installation contractors who are part of our referral network. These contractors are independent businesses and are responsible for their own privacy practices.

5.2 Third-Party Service Providers

We may share your information with third-party service providers who assist us with:

• Website hosting and maintenance
• Email delivery services
• Analytics and reporting
• Customer relationship management (CRM)
• Payment processing

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal requests from law enforcement or government agencies
• Court orders or subpoenas
• Protection of our legal rights
• Prevention of fraud or illegal activity

5.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your data in a machine-readable format
• Restrict Processing: Request limitation on how we use your information

To exercise these rights, contact us at:

• Email: privacy@atlantafenceinstallers.com
• Phone: (678) 246-7154
• Mail: Atlanta Fence Installers, c/o LHE Digital, [Address]

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

Note: We do not "sell" personal information in the traditional sense. However, sharing lead information with contractors in exchange for a referral fee may be considered a "sale" under CCPA. You have the right to opt-out of this sharing.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

10. Third-Party Links

Our website may contain links to third-party websites, including our partner contractors' websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Do Not Track Signals

Our website does not currently respond to "Do Not Track" browser signals. You may, however, disable certain tracking by adjusting your browser settings or using browser extensions.

12. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Typically:

• Lead information: 2-3 years from last contact
• Marketing data: Until you unsubscribe
• Analytics data: 26 months
• Legal records: As required by law (typically 7 years)

13. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notification for significant changes (if you've opted in)

Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us:

15. Consent

By using our website and services, you consent to this privacy policy and agree to its terms.